Introduction
Better Backgammon ("we," "us," or "our") is operated by Better Backgammon, a company based in the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Better Backgammon mobile application (the "App") and any related services, including our website (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.
Information We Collect
We collect information that you provide directly, information generated through your use of the Service, and information from third-party services.
Information You Provide
- Account Information: When you create an account or join our waitlist, we collect your email address and any profile information you choose to provide (such as a display name).
- Drill and Training Data: Your drill responses, scores, accuracy rates, progress through modules, and training preferences.
- AI Coaching Conversations: Messages you send within the App's AI coaching feature to receive backgammon guidance.
- Support Communications: Information you provide when contacting us for support, including the content of your messages.
Information Collected Automatically
- Device Identifiers: We collect device-specific identifiers (such as the identifier for vendors) to support app functionality, analytics, and troubleshooting.
- Usage Analytics: We collect information about how you interact with the App, including features used, drills completed, screens viewed, session duration, and actions taken.
- Device and Technical Information: We may collect information such as your device type, operating system version, app version, language settings, and time zone.
- Crash and Performance Data: We collect crash logs and performance metrics to identify and resolve technical issues.
How We Use Your Information
- Provide and operate the Service: To deliver core functionality, including drills, equity analysis, AI coaching, progress tracking, and daily challenges.
- Personalization: To adapt drill difficulty, recommend training modules, and tailor AI coaching based on your skill level and history.
- Analytics and improvement: To analyze usage patterns, diagnose technical issues, and improve the App's features, performance, and user experience.
- Communications: To send you service-related notifications, including push notifications (with your permission), updates about the App, and responses to your support requests.
- In-app purchases: To process transactions and deliver purchased features or content.
- Safety and compliance: To enforce our terms of service, protect against fraud or abuse, and comply with applicable legal obligations.
Third-Party Services
We use the following third-party services to operate and improve the App:
- Supabase: We use Supabase for cloud database hosting, user authentication, and data storage. Your account information, training data, and related content are stored on Supabase's infrastructure. Supabase's privacy practices are governed by their privacy policy.
- PostHog: We use PostHog for product analytics to understand how the App is used and to identify areas for improvement. PostHog may receive usage analytics data and device identifiers. PostHog's privacy practices are governed by their privacy policy.
- Apple: We use Apple's services for in-app purchases (processed through the App Store), push notifications (delivered through Apple Push Notification service), and crash reporting. Apple's privacy practices are governed by their privacy policy.
- Anthropic: We use Anthropic's Claude AI to power the in-app coaching feature. Coaching conversations may be processed by Anthropic's API. Anthropic's privacy practices are governed by their privacy policy.
Data Sharing and Disclosure
We do not sell your personal information to third parties.
We may share your information in the following limited circumstances:
- Service providers: We share information with the third-party service providers described above, solely to the extent necessary for them to perform services on our behalf.
- Legal requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
- Business transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your information for as long as your account is active or as needed to provide you with the Service. If you delete your account or request data deletion, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal or legitimate business purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include encryption of data in transit (TLS/SSL), secure authentication protocols, and access controls.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Rights and Choices
- Access and portability: You may request a copy of the personal information we hold about you.
- Correction: You may update or correct your account information at any time through the App.
- Deletion: You may request deletion of your account and associated personal data by contacting us at support@betterbackgammon.com. We will process deletion requests within 30 days.
- Push notifications: You can opt out of push notifications through your device's settings.
- Analytics opt-out: You may opt out of analytics data collection through the App's settings.
Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at support@betterbackgammon.com.
International Users
The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy within the App or on our website and updating the "Effective Date" at the top of this page.
Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Better Backgammon
Email: support@betterbackgammon.com